Our Cookie Notice

This website www.renniegrove.org (“our site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve our site by better understanding how you use it. Please read this Cookie Notice carefully and ensure that you understand it. Your acceptance of our Cookie Notice is confirmed when you close our cookie banner. If you do not agree to our Cookie Notice, please stop using our site immediately.

  • Definitions

    “Cookie”

    a small file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site;

    “Cookie Law”

    the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

    “personal data”

    any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and

    “We/Us/Our”

    Rennie Grove Hospice Care, a registered charity in England under charity number 1140836, whose registered address is Grove House, Waverley Road, St Albans, Herts, AL3 5QX

  • Information about us

    Our site is owned and operated by us. Our Data Protection Officer can be contacted by email at dpo@renniegrove.org, by telephone on 01442 890222, or by post at Data Protection Officer, Rennie Grove Hospice Care, Grove House, Waverley Road, St Albans, AL3 5QX.

    We are regulated by the Care Quality Commission and the Fundraising Regulator.

  • How our site uses cookies

    Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    By using our site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our site for analytics and social sharing. For more details, please refer to the section below.

    All Cookies used by and on our site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

    Strictly Necessary Cookies

    A Cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in, your shopping basket, and payment transactions.

    Analytics Cookies

    It is important for us to understand how you use our site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our site and your experience of it.

    Functionality Cookies

    Functionality Cookies enable us to provide additional functions to you on our site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

    Targeting Cookies

    It is important for us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to understand you better and, in turn, to make our site more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.

    Third Party Cookies

    Third party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on our site, or by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).

    Persistent Cookies

    Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.

    Session Cookies

    Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session Cookies are deleted when you close your browser.

    Cookies on our site are not permanent and will expire as indicated in the table below.

    For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Notice www.renniegrove.org/privacy 

    For more specific details of the Cookies that we use, please refer to the table below.

  • What Cookies does our site use?

    The following Cookies may be placed on your computer or device:

    Name of cookie

    Purpose

    Page

    Expiry

    First Party Cookies

     

     

     

    ASP.NET_SessionId

    Necessary/Session

    Preserves the visitor’s session state across page requests

    Site wide

    Session Cookie

    @@History/@@scroll|# Analytics

    Unclassified

    /jobs

    Persistent Cookie

    _gat Analytics

    Used by GA to throttle request rate

    Site wide

    2 years

    _gid Analytics

    Register a unique ID that is used to generate statistical data on how the visitor uses the site

    Site wide

    Session

    _ga Analytics

    Registers a unique ID that is used to generate statistical data on how the visitor uses the site

    Site wide

    2 years

    Cookie Consent Necessary

    Stores the user's cookie consent state for the current domain

    /jobs

    1 year

    _atuvc Functionality

    Updates the counter of a websites social sharing features

    /jobs

    1 year

    _atuvs Functionality

    Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.

    /jobs

    Session cookie

    _hjIncludedInSample Functionality

    Determines if the user's navigation should be registered in a certain statistical place holder.

    /jobs

    Session Cookie

    Third Party Cookies

    @@History/@@scroll|# (Youtube.com) Third party

    Unclassified

    donate/latest-fundraising-appeals/the-big-give-2017

    Session Cookie

    GPS (Youtube.com) Third party

    Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

    donate/latest-fundraising-appeals/the-big-give-2017

    Session Cookie

    VISITOR_INFO1_LIVE (Youtube.com) Third party

    Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

    donate/latest-fundraising-appeals/the-big-give-2017

    179 days

    YSC (Youtube.com) Third party

    Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

    /donate/latest-fundraising-appeals/the-big-give-2017

    Session Cookie

    at-lojson-cache-# (addthis.com) Analytics

    Used by the social sharing platform AddThis

    Pages which have the AddThis plugin present

    Persistent Cookie

    uid (addthis.com)Third party

    Creates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.

    Pages which have the AddThis plugin present

    1 year

    ouid (addthis.com) Third party

    Used by the social sharing platform AddThis

    Pages which have the AddThis plugin present

    1 year

    mus (addthis.com) Third party

    Used by the social sharing platform AddThis

    Pages which have the AddThis plugin present

    1 year

    uvc (addthis.com) Targetting

    Detects how often the social sharing service, AddThis, encounters the same user.

    Pages which have the AddThis plugin present

    1 year

    Vc (addthis.com) Third party

    Used by social sharing platform AddThis

    Pages which have the AddThis plugin present

    1 year

    Xtc (addthis.com) Targeting

    Registers the user's sharing of content via social media.

    Pages which have the AddThis plugin present

    1 year

    bt2 (addthis.com) Targeting

    Used by the social sharing platform AddThis to keep a record of parts of the site that has been visited in order to recommend other parts of the site

    Pages which have the AddThis plugin present

    255 days

    di2 (addthis.com) Third party

    Unclassified

    Pages which have the AddThis plugin present

    1 year

    SEUNCY (addthis.com) Targeting

    Registers a unique ID that identifies the user's device for return visits.

    Pages which have the AddThis plugin present

    179 days

    loc (addthis.com) Targeting

    Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).

    Pages which have AddThis plugin present

    395 days

    Ads/ga-audiences (google.com) Analytics

    Used by Google Adwords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites

    Site wide

    Session Cookie

    Lang (Twitter) Third party

    Remembers the user's selected language version of a website

    Site wide

    Session Cookie

    IDE (doubleclick.net) Analytics

    Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

    /about-us/our-history

    2 years

    Test_cookie (doubleclick.net) Third party

    Used to check if the user's browser supports cookies.

    /about-us/our-history

    Session Cookie

    TDCPM (addthis.com) targeting

    Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

    Pages which have the AddThis plugin present

    1 year

    TDID (addthis.com) targeting

    Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

    Pages which have the AddThis plugin present

    1 year

    Uuid2 (addthis.com) Targeting

    Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

    Pages which have the AddThis plugin present

    3 months

    SERVERID (cqc.org.uk) Third party

    Unclassified

    /about-us/quality-of-our-services

    Session Cookie

     

    Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the services offered through it. You can disable these Cookies via your browser settings, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

    The analytics services used by our site use analytics Cookies to gather the required information.

  • Consent and Control

    Before Cookies are placed on your computer or device, you will be shown a pop up banner informing you that our site uses Cookies. By clicking to accept and continuing to browse you consent to the placing of Cookies and you are enabling us to provide the best possible experience and service to you.

    You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

    The links below provide instructions on how to control Cookies in all mainstream browsers:

    Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

    Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

    Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge

    (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

    Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

    Safari (iOS): https://support.apple.com/en-gb/HT201265

    Mozilla Firefox:

    https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

    Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

    Please refer to your device’s documentation for manufacturers’ own browsers

  • Changes to this Notice

    We may alter this Cookie Notice at any time.  If we do so, details of the changes will be highlighted at the top of this page.  Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.

    In the event of any conflict between the current version of this Cookie Notice and any previous version(s), the current version will prevail unless it is expressly stated otherwise.

  • Further information

    If you would like to know more about how we use Cookies, please contact us at dpo@renniegrove.org, by telephone on 01442 890222, or by post at: Data Protection Officer, Rennie Grove Hospice Care, Grove House, Waverley Road, St Albans, Hertfordshire AL3 5QX

    For more information about privacy, data protection and our terms and conditions, please visit the following:

    www.renniegrove.org/privacy

    www.renniegrove.org/webterms